Shipping Policy

Effective Date: July 8, 2025

​

At Hilson Ink, we are committed to providing efficient and reliable shipping for all of our custom printing services. Below are the details of our shipping policy:

​

Shipping Locations

• We currently ship to the United States and Canada.

​

Processing Time

• All orders are processed within 1-3 business days after payment is received and files are approved.

• Custom orders and bulk items may require additional processing time. You will be notified of any delays.

​

Shipping & Handling Charges

• Shipping and handling charges will apply and are assessed per order based on the size, weight, and destination of your items.

• The final shipping cost will be calculated at checkout.

​

Shipping Methods

• Standard Shipping is typically 5-7 business days.

• Expedited Shipping options may be available for faster delivery, depending on your location.

​

Order Tracking

• Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.

​

Lost or Damaged Items

• If your order is lost or damaged during transit, please contact us at info@hilsonink.com within 5 business days of receiving the shipment. We will either replace the items or offer a refund.

​

For any shipping inquiries, please contact us at info@hilsonink.com or call us at 301-259-5107.